Frequently Asked Questions
What is the warranty on the work you performed?
Our warranty is a minimum of 12 months or 12000 miles on all new parts installed. This covers parts AND labor.
Can someone take me home or to work if I drop off my vehicle?
Yes. We offer shuttle service in the St. Peters and St. Charles area for your convenience.
How do I know your technicians are qualified to work on my vehicle?
All of our technicians are ASE Certified Technicians (most are ASE Certified Master Technicians). This means they have passed the most rigorous requirements of the ASE and are well qualified to service your vehicle
Is there a fee for diagnosing my vehicle?
That depends on the problem. There is no fee for checking your brakes, belts or coolant hoses. Some suspension diagnosis is also free. Other diagnosis issues including driveability, electrical, HVAC and so on are billed at an hourly rate of $112 per hour with a minimum fee of $56. Most vehicles can be diagnosed for the minimum fee of $56.
What causes my check engine light to come on?
Your check engine light comes on when one of the many sensors on your vehicle has a reading that outside of its normal range. The sensor sends a message to the computer which in turn illuminates the light. Some issues can be caused by something as simple as a loose or missing gas cap. Others can be much more complicated. We have the tools to read the codes and the training and experience to diagnose and repair the problem.
What are store hours?
We are here to serve you from 7:30 AM to 6:00 PM, Monday thru Friday. We are closed Saturday and Sunday.
Can I drop my car off when you are closed?
Absolutely. We have a night drop box located on the front of the building. It contains pens and night drop envelopes. Simply fill out the information on the envelopes, insert you car key and seal the envelope. Then insert the envelope into the mail slot located in the garage door next to the drop box. Your envelope and keys will then be located safely inside the building. We will call you as soon as the service you requested is finished (i.e. an oil and filter change or state inspection) or as soon as we have diagnosed your problem. We never repair a vehicle without your authorization. You will always receive a complete explanation and cost estimate of the work BEFORE we repair anything.